Exercises — COM 1010 10: Interpersonal Communication — Online and Workplace Settings
1 hands-on tasks. Do them in order; each one feeds the Canvas item it names.
15 min · on-screen-scaffold
1. Difficult Conversation Strategy Builder
- Identify one real difficult conversation you need to have (or have been avoiding). What is the core issue — and what do you want as an outcome?
- Step 1 — State your issue: Write one non-blaming sentence that describes the situation. Use I-language.
- Step 2 — Your story: What is your interpretation of what happened? What feelings does it trigger?
- Step 3 — Their story: What might the other person's perspective be? What facts might they be working from?
- Step 4 — Problem-solve: What is the simplest request or agreement that would move toward resolution? Write it as one clear sentence.
Turn in / bring: This is your planning draft for the Difficult Conversation Strategy Plan assignment. Transfer your notes to Canvas when ready.